Frequently Asked Questions

Services - Frequently Asked Questions

You don't appear to have done work in my industry, can you still custom build me a solution?

Chances are we have done work for your industry. Even if we haven't, it makes no difference whatsoever as we are professional developers and we have enough experience to work on any project whatever industry it may be.

You don't have an existing product listed that suits my business, can you custom build me something?

Absolutely! We are a custom software development company and we specialise in building custom solutions for clients. Even if a similar product is not listed on our site, we have tones of modules and code in our library which we can use to custom build you a new solution.

We're in another city, can you still help us?

Absolutely! Although we understand some people prefer to work with local developers, there really is no difference whether we're in the same city or not. Most of our clients are interstate and we have not met many of them face-to-face, yet we have a strong relationship with them despite the distance. With powerful screen sharing tools, we can connect to your screens and you can connect to ours and it's just like working together in the same room. In fact, even if you were local we'd still have screen sharing sessions so whether you're 5km or 5000km away makes no difference.

Are your rates competitive?

We believe they are, considering the skill and experience we bring to the table, and the time and money we can save your company in the long run. Although you can get cheaper rates elsewhere, you'll never get the same level of service, skill, knowledge or dedication as you would with us. We get lots of calls from people that are unhappy with their existing developers because they disappeared for a long time, unwilling to help them, made a mess of the system, don't have the right skills, fed up with their service etc. ... many have since become long standing clients of ours and can testify about the importance of choosing the right developer. At the end of the day, you get what you pay for, and if you're looking for the cheapest rate then we're not the right developers for you - however if it doesn't work out, you know where to find us.

How much does a custom database or website cost?

It depends on what you need built. Each project is unique and each client has a different set of requirements. The only way we can answer this question is by discussing your requirements in more detail. Once we know more about your requirements, we can then provide you with a more realistic expectation about the cost. Please contact us to discuss your project further.

How long does it take to custom build a new system?

It depends on how much work's involved. We can't really answer that question until we discuss your requirements in more detail. We'll then be able to give you a realistic time-frame depending on what your requirements are. Please contact us to discuss your project further.

Do you have any references we can contact?

Absolutely! We encourage all new clients to speak to our referees to get a real sense of how happy our clients are with our products and services. We've got a long list of happy customers who'd love to share their success stories with you. References are available upon request. You can even read our on-line testimonials.

Got any further questions?

Contact Us for more information.

Products - Frequently Asked Questions

For FAQ relating to specific products, visit the individual product page you're interested in.

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